Unused value comes back to you
An unredeemed gift card usually means the money is gone. Not with us – unused gift value comes back to you as credit.
Unused value becomes credit
When the validity period ends we deduct what recipients have redeemed. The rest automatically becomes credit on your account.
The full amount is usable
Credit pays for up to half of a new order – so the whole sum can be used, on one larger order or split across several. Shipping and administration are paid separately.
Twelve months to use it
The credit is valid for twelve months. In the meantime you follow redemptions in real time in Apprecio and can remind recipients with one click.
Applies to Charma gift cards issued from 1 August 2026. Read the terms and FAQ